Share this Job

Technical Support Engineer

Date: Nov 23, 2022

Location: Mafra, 2640, PT Warszawa, PL, 02-014

Company: Bentley Systems

Location: Poland, Italy, Portugal, Romania, Lithuania, Sweden, Spain (Office / Remote)


Position Summary:


Technical Support Engineer whose primary responsibility would be to provide technical support on Bentley’s Pipestress Analysis and Vessel Design Engineering software AutoPIPE & AutoPIPE Vessel


Your Day-to-Day


  • Provide technical support to users through Web, Phone & Email on AutoPIPE and AutoPIPE Vessel
  • Troubleshoot and resolve user’s issues quickly and accurately thereby driving user satisfaction and usage
  • Help in developing the product by conveying user feedback to product team through logging of bugs/enhancement requests
  • Coordinate with Development, QA & Product Management team to prioritize bug fixes
  • Create knowledge articles, edit existing articles to keep them current and use those to support users
  • Test a product or a feature before a release
  • Carry out on site/web based technical presentations to users


What You Bring to The Team:


  • Bachelor’s Degree in Mechanical Engineering or equivalent
  • 1-5 years experience in pipestress analysis & vessel design
  • Knowledge of Heat exchangers, Pressure Vessel & Tank Design
  • Knowledge of standards like ASME, API or equivalent preferred
  • Experience on using AutoPIPE, Caesar II, AutoPIPE Vessel, PV Elite would be an advantage
  • Excellent communication skills in English (verbal & writing)
  • Self motivated, proactive individual with strong desire to learn


What We Offer:


  • A great Team and culture
  • Remote, hybrid or in-office model – choose what works for you.
  • An exciting career as an integral part of a leading full lifecycle digital integrator
  • Competitive Salary and benefits.
  • The opportunity to work within a global and diversely international team.
  • A supportive and collaborative environment.
  • Colleague Recognition Awards.


Who We Are:

Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings include MicroStation-based applications for modeling and simulation, ProjectWise for project delivery, AssetWise for asset and network performance, Seequent's leading geosciences software portfolio, and the iTwin platform for infrastructure digital twins. Bentley Systems employs more than 4,000 colleagues and generates annual revenues of more than $1 billion in 172 countries.


Equal Opportunity Employer:


Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.




Job Segment: Technical Support Engineer, Construction, Mechanical Engineer, Engineer, Design Engineer, Engineering