Senior Project Manager

Senior Project Manager

The role of the Senior Project Manager is to plan and manage large and/or high risk projects to time and within budget from project start through to project close. He/she is responsible for understanding/managing the user expectations, assembling the project team, assigning individual responsibilities, identifying the required resources and developing the schedule to ensure timely completion of the project.  The Senior Project Manager ensures adherence to quality standards and internal Bentley methodologies. The Senior Project Manager will mentor and lead other Project Managers

Duties and Responsibilities

• Prepare project scope (how the project will be managed, assumptions, dependencies and constraints), execution plans and costing for services components of all proposals including the necessary MS Project plan – if asked to participate in proposal phase.
• Manage all projects achieving baseline man-hour estimate, excluding contingency, plus approved/agreed EAC changes and are on or ahead of baseline schedule (including approved schedule changes)
• Define the resources needed to effectively execute the project
• Ensure proper and regular use and maintenance of the Enterprise Project Management & Professional Services Automation tools and data.
• Agree project success and acceptance criteria with all involved parties
• Manage changes to the project scope, project schedule, and project costs using change management procedures.
• Manage stakeholders through effectively communicating project plans, progress, expectations, risks, assumptions and dependencies in a timely and clear fashion throughout the project.
• Manage assumptions, dependencies and constraints
• Identify and manage risks through mitigation and contingency planning
• Identify and resolve issues and conflicts within the project team, and escalate as required.
• Ensure that revenue forecasts are updated weekly for all active projects for a rolling 3-month period minimum. 
• Review, manage and approve timesheets, travel requests, and expense reports for project team members.  This includes the timely submittal of travel requests, time entries and expense reports for project managers.
• Provide accurate support for all invoicing, checking the invoices are correct before sending to the user; perform accurate revenue recognition (accruals/release from deferral)
• Provide a smooth transition to software technical support upon completion of product roll-out at user site
• Conduct project lessons learned and post appropriate items to the knowledge repository.

• Achieve appropriate customer satisfaction
• Act as mentor to project managers and project coordinators

Formal Education & Certification

• University degree, college diploma in a technical field, or relevant industry experience
• Certifications in project management:
  • PMP required
  • PRINCE2 desirable
  • Other certifications such as PgMP, Scrum are desirable 

Knowledge & Experience

• Minimum of 5 years’ work experience in a senior project management capacity, leading geographically dispersed and cross cultural teams
• Experience with both fixed price and T&M projects
• Knowledge and experience in project execution including
  • Scope definition
  • Roles and responsibilities
  • Preparation of execution plans
  • Estimates and resource loaded schedules
  • Progress and performance metrics
  • Reporting and action item tracking
  • Change control
  • Assessment of risks and risk management
  • Stakeholder management
• Strong familiarity with project management software, such as MS Project
• Experience leading large transformational projects
• Familiar with common change management models such as ADKAR, McKinsey 7s etc..
• Fluent in English - required
• Fluent in Mandarin and/or Malay - desirable

Personal Attributes

• Experience at working both independently and in a team-oriented, collaborative environment is essential.
• Ability to work with remote teams and managers
• Flexible during times of change.
• Ability to work and communicate with stakeholders at all levels of the user organization.
• Persuasive, encouraging, and motivating
• Strong written and oral communication skills including presentation skills.
• Strong interpersonal and team building skills, possessing diplomacy and business judgment.
• Tenacious.
• Assertive

Work Conditions

• Travel will be required for the project meetings, reviews, etc. The amount of travel expected is between 20% and 50% per month.