Implementation Consultant

Implementation Consultant

Location: Hybrid, Singapore

Position Summary:  

The Consultant I aligns with business and IT stakeholders to translate business issues and requirements into best-practice processes, blueprints, and functional specifications. This role is responsible for working on complex challenges, utilizing and developing technical skills, and contributing to both client and internal projects.  During the software configuration and implementation, the Consultant I is responsible for securing the quality of deliverables and effectiveness of communication between the implementation teams (Configuration, interfacing, data mapping/conversion, etc

Responsibilities:

• Assessment of the current Facility workspace and maintenance management processes
• Facilitation/documentation of system design workshops and process reengineering workshops
• Creation of project and system documentation, including process maps, system requirements, data standards, and training materials
• Take an active role in system demonstrations with guidance from Senior Consultants
• Consulting/educating clients on best practices
• Oversight of the development, testing, and deployment of technical solutions
• Identifying and tracking issues related to project delivery, reporting risks to the project team
• Provide ongoing technical support following systems deployment
• Seeking continuous improvements in the implementation of processes and procedures, and delivering independently or with the team
• Provide client support and training
• Assist Senior Consultants in preparing responses to RFIs and RFPs

Qualifications:

• Bachelor's Degree in Engineering or Information Technology
• Knowledge / Experience
• 0 to 2 years’ experience
• Key experience in Enterprise Asset Management, Service Management, Facility Management, and/or Supply Chain
• Proven Business Consultancy or Project Management experience on IT developments/implementations
• Experience with design, configuring, and translating requirements into IT solutions
• Experience implementing and integrating a 3rd-party application
• Strong working knowledge of Microsoft Office applications, systems, and general database applications
• Client management expertise with the ability to deliver senior client-level presentations
• Highly developed analytical and deductive skills to identify and grasp the client’s needs 
• Strong problem-solving skills that will help quickly identify and resolve issues
• Good communicator with a high standard of written communication, verbal, and numerical reasoning skills.
• Knowledge of programming languages (e.g., Java, Python, SQL)
• Experience with Facility management systems (Planon, Archibus) or related applications

Key Relationships:

• Internal
• Workstream leads
• Project Management Office
• Project Directors, Project Managers, and Consultants
• External
• Clients
• Stakeholders

What We Offer:

• A great Team and culture – please see our colleague video. 
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start. 
• An attractive salary and benefits package. 
• A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups. 
• A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact. 

About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com 

Equal Opportunity Employer:

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.