Technical Support Engineer - WaterCAD

Technical Support Engineer - WaterCAD

Location: Anywhere in Brazil

Position Summary:

Bentley Systems is seeking a talented individual to become a valued member of our successful team as a Technical Support Engineer.  This individual will utilize their computer knowledge to solve challenging but interesting engineering and software-related problems from our customers around the world. 

As a Technical Support Engineer, you will work as part of a team to provide outstanding Engineering Technical Support and Customer Service on a wide range of engineering and software-related issues and questions. Your focus will be on products used in the design and analysis of water, wastewater, and stormwater systems; the OpenFlows / Water Infrastructure products: WaterCAD, WaterGEMS, HAMMER, StormCAD, SewerCAD, SewerGEMS, CivilStorm, FlowMaster, CulvertMaster, PondPack, FLOOD and WaterSight

Responsibilities:

• Learn and understand Bentley's OpenFlow software products and services in detail to demonstrate them to users.
• Provide technical support to engineers primarily over telephone, online communities, and email.
• Provide feedback to software developers on feature requests and defects. 

Qualifications:

• Strong critical thinking skills and a desire to solve problems.
• Fluent written and verbal English communication skills.
• Degree in Computer Science, Civil or Environmental Engineering.
• Interest or experience in engineering or water infrastructure is a plus.
• Experience using Bentley's OpenFlow software products or other engineering applications for hydraulic analysis and design is a plus.
• Experience with MicroStation, AutoCAD, or ArcGIS is a plus.

What We Offer:

• A great Team and culture – please see our colleague video. 
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start. 
• An attractive salary and benefits package. 
• A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups. 
• A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact. 

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About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com 

Equal Opportunity Employer:

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.