Resident Consultant

Location: Home-based, United States 

Position Summary: 

Bentley Systems is seeking a talented and dedicated professional to join our successful Resident Consultant Services Team. As a Resident Consultant, you will serve as a Bentley ProjectWise solution subject matter expert and be embedded with the New York State Department of Transportation. In this pivotal role, you will provide ProjectWise coaching, training, support, and administration services related to Bentley ProjectWise solutions. 

The ideal candidate will have proven experience with the Bentley ProjectWise solution, exceptional communication skills, and a commitment to user success. This is a unique opportunity to make a significant impact within a prominent transportation organization. 

If you are a motivated professional seeking to leverage your ProjectWise expertise in a high-impact environment, we invite you to apply and join our team at Bentley Systems! 

Responsibilities: 

• Assist with the administration, configuration, and optimization of the NYSDOT ProjectWise environment. 

• Deliver expert-level ProjectWise coaching and training to NYSDOT staff. 

• Provide ongoing technical support and guidance on ProjectWise. 

• Foster strong user relationships through consistent partnership and collaboration. 

• This is an individual contributor role.  

• This is a full-time permanent role expected to work 40 hours per week. 

• This role requires communication with Managers, peers and other colleagues of the company in person, and/or by utilizing Microsoft Teams chat, calling and meeting functions.  

• This role requires travel 4x per year at minimum to the NYSDOT office in Albany, NY.  

• Requires sitting or standing at will while performing work on a computer (or any other physical requirements).  

Qualifications: 

• At least five years of ProjectWise administration experience. Familiarity with OpenRoads Designer (ORD) and MicroStation is an asset. 

• Knowledgeable in Bentley software workspaces as they pertain to ProjectWise. 

• Background in creating training materials or recording instructional videos. 

• Excellent English proficiency with strong verbal communication skills for video recordings and live training sessions. 

• Understanding of infrastructure projects and workflows in transportation. 

What We Offer: 

• A great Team and culture – please see our colleague video.  

• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start.  

• An attractive salary and benefits package.  

• A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.  

• A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.  

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