Education Technical Manager

Position Summary: 

At Bentley Systems, we believe in empowering the next generation of infrastructure professionals to build a better quality of life for all. We are building a world-class digital ecosystem, centered around our new Education Hub, to help students develop the skills they need to prepare them for a career in infrastructure. 

We are looking for an Education Technical Manager to facilitate the day-to-day execution of our Education Hub’s technical development. You will help bridge the gap between our education roadmap and the back-end development that brings it to life, ensuring our digital experience for students can be delivered seamlessly across a multi-channel ecosystem. Acting as a technical voice for the education team, you’ll work closely with various network operations and digital enablement team members across the organization. 

Responsibilities: 

• thrive as the central technical translator for the education team helping to illustrate technical concepts into a non-technical conversation. 

• are a natural systems thinker and enjoys solving problems. 

• can confidently lead technical discussions, balancing the "art of the possible" with real-world constraints and dependencies. 

• are an exceptional collaborator who believes in proactive communication and can align diverse viewpoints into actionable steps. 

This is a senior technical leadership role, ideal for someone with a hands-on background. Your time will be balanced across these areas: 

• Execute the technical roadmap for the Education Hub platform, ensuring it evolves to support a multi-channel delivery strategy that delivers an exceptional digital experience across our platforms. 

• Act as the first contact for our Education Hub's technical health, identifying and first-touch triage of back-end bugs, diagnosing data issues or gaps, and collaborating with development teams to scope task requirements and drive them to resolution. 

• Serve as the primary technical translator for briefing our internal development teams, translating product requirements into clear, well-defined technical specifications and acceptance criteria. 

• Develop and support the execution of technical test plans for new functionality to ensure quality and performance before release. 

Qualifications: 

• 5+ years of experience in a technical role with a combination of senior/lead and hands-on responsibilities. You might have a hybrid background with experiences like a Technical Lead, Product Owner, Technical Product Manager, or a Senior Solutions Architect. 

• Deep understanding of the modern software development lifecycle; CI/CD and version control concepts; and PHP scripting experience. Proficiency in HTML and CSS is preferred; some experience with modern content architecture and experience with large-scale enterprise platforms or decoupled CMS solutions would be beneficial. 

• Some hands-on experience with the technical evaluation and integration of third-party SaaS tools, APIs, and services. 

• Experience working with safeguarded users or in high regulatory environments is a benefit.