Civil Consultant

Location: Home-based, United States – Central or Eastern time zone.

Position Summary:

Bentley Systems is seeking a talented individual to become a valued member of our successful Professional Services team as a Civil Consultant. As a Consultant, your primary responsibility will be to deliver advanced professional services resulting in the successful implementation of Bentley software in our user organizations. You will drive increased consumption of Bentley software by investing time and energy to create well trained and efficient users running Bentley software that is configured and optimized to their workflows and standards.

Responsibilities:

• Deliver consulting, configuration, and training services on Bentley’s software applications to existing and new software users.
• Provide configuration services toward the migration of our software users to the latest versions of Bentley software.
• Perform software product training activities, project assessments, reviews, and audits.
• Collaborate internally to continually improve the quality of the product based on user input and industry best practices. Leverage internally established feedback channels.
• Serve as the primary liaison between company and software users during implementation phase and collaborate with Technical Support to ensure a smooth transition to business-as-usual support.
• Guide users to ensure that support issues are correctly routed via standard support channels in the first instance. Provide timely assistance, on request from Technical Support, and maintain close coordination with Technical Support following the closed loop process.
• Understanding project workflows and the needs of the users and delivering relevant services to enable the account to maximize their value from Bentley's products and solutions.
• Deliver benefit oriented, feature specific demonstrations that promote Bentley solutions for survey, site, road and rail design
• Create learning content in the form of written documentation, videos and webinars.
• Connect with relevant stakeholders and users in the account during engagements and gather account-specific intelligence, feedback, and insights and share with the account team for incorporation into account strategy and plans.
• Contribute to the development of Statements of Work, incl. project scope, estimates, and timelines, as required, in collaboration with the wider team.
• Communicate consistently, clearly, and timely with account stakeholders and internal colleagues including your Manager and Project Manager and account teams.
• Foster a culture of “One Bentley” and collaborating with internal stakeholders in a manner that benefits our accounts.
• Delivery of training and consulting through virtual communication tools, such as Microsoft Teams is required.
• Travel to customer sites and software user conferences, approximately 25%.
• This is a full-time individual contributor role, which involves significant collaboration and coordination with peers, leadership, and other colleagues.
• Requires sitting or standing at will while performing work on a computer (or any other physical requirements).

Qualifications:

• Bachelor’s degree or closely related degree in the road or rail focus preferred or equivalent experience in the associated industry.
• 5+ years of experience in the associated industry is required.
• Experience using, configuring, and training on Bentley OpenRoads Designer or OpenRail Designer software applications is required. Experience with other related industry software is beneficial.
• Experience with and knowledge of industry workflows and best practices.
• Fluency in English is essential.
• Excellent written and oral communication as well as strong presentation skills, are required.
• Ability to learn and effectively demonstrate, configure and consult on the Bentley OpenRoads Designer and OpenRail Designer and related software applications.
• A “continuous improvement” mindset, you seek to proactively problem-solve and propose solutions using data to drive decisions.

What We Offer:

• A great Team and culture – please see our colleague video. 
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start. 
• An attractive salary and benefits package. 
• A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups. 
• A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact. 

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About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com

Equal Opportunity Employer:

Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic.  This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law.

Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination

Bentley participates in e-Verify / Bentley participate in e-Verify / Right to Work Notice

Request an Accommodation:

As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system.   You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com