Chief of Staff

Location: Home-based or hybrid, United States.

Position Summary:

Market Development Global Chief of Staff will be responsible for the operational processes, data models, operating cadences, and cross-functional alignment required to scale Bentley’s Market Development business worldwide.

The role will drive the leadership strategy into execution. The CoS will ensure Bentley consistently identifies, influences, and wins the world’s most complex infrastructure and capital project opportunities in leveraging process and best practice from one win to the next and informing global scale. The role functions as the strategic right-hand to the Vice President of Market Development, transforming growth ambition into repeatable operating reality.

This is a senior business-building role responsible for establishing the Market Development operating model and driving cross-enterprise alignment to deliver sustained Market Development growth.

Responsibilities:

• Market Development Operating Model
  • Design and implement the global Market Development operating model, ensuring consistency, scalability, and regional adaptability.
  • Define standardized processes for mega-project identification, qualification, and pursuit management.
  • Establish operating rhythms, project review cadences, and decision frameworks that provide executive visibility and prioritization of strategic pursuits.
  • Build sustainable mechanisms for sharing best practices and win-learnings across regions.
• Project Pursuit & Bid Excellence
  • Define and institutionalize the end-to-end lifecycle for major project pursuits — from early-stage influence through procurement.
  • Co-develop scalable bid and proposal processes, templates, and quality standards in partnership with the proposal team, aligned to Market Development priorities.
  • Oversee internal RFP/RFI response orchestration to ensure timely, high-quality, and differentiated submissions.
• Performance Management & Analytics
  • Design KPI frameworks and dashboards that measure Market Development effectiveness, including:
    • Pipeline of strategic projects
    • Early-stage influence coverage
    • Bid participation and win rates
    • ARR and long-term revenue developed
    • Adapt CRM and analytics platforms to capture project-specific data beyond standard opportunity tracking.
    • Deliver executive reporting and actionable insights to guide investment, prioritization, and resource allocation decisions.
• Cross-Functional Orchestration
  • Serve as the primary connective link between Market Development, Product, Sales, Marketing, Finance, and Legal.
  • Translate market and project requirements into Product roadmaps and solution strategy.
  • Partner with Marketing to develop segment-specific content, case studies, and competitive positioning assets.
  • Build Market Development enablement programs for Sales and Technical field teams. Is this an individual contributor role or requires people Management.
• This is a full-time role expected to work 40 hours per week.
• This is an individual contributor role reporting to the VP, Market Development.
• This role requires communication with Managers, peers and other colleagues of the company in person, and/or by utilizing Microsoft Teams chat, calling and meeting functions.
• Requires sitting or standing at will while performing work on a computer (or any other physical requirements).

Qualifications:

• Bachelor’s degree in Business, Engineering, or related discipline required; advanced degree preferred.
• 10–12+ years of experience in Sales Operations, Enablement, Industry Marketing, AEC industry management, Business Operations, or Strategy within SaaS or enterprise software environments.
• Demonstrated experience building new operating models and GTM execution frameworks from the ground up.
• Familiarity with capital project ecosystems (owners, EPCs, consultants, and procurement processes) strongly preferred.
• Advanced proficiency in CRM, analytics/BI tools, and project management platforms.
• Exceptional cross-functional influence, executive communication, and stakeholder management capabilities.
• Proven ability to translate strategic ambition into repeatable operational execution.
• Willingness to travel globally as required.

What We Offer:

• A great Team and culture – please see our colleague video. 
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start. 
• An attractive salary and benefits package. 
• A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups. 
• A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact. 

About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com

Equal Opportunity Employer:

Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic.  This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law.

Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination

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Request an Accommodation:

As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system.   You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com