Support Engineer

Position Summary:

Are you ready to start a new journey with a team of energized professionals advancing and connecting the world’s infrastructure? Bentley is looking for you! We are looking for a Support Engineer, reporting directly to the User Success Manager to work as a specialist on supporting the telecom tower product OpenTower Designer.

Your Day-to-Day:

• Work very closely with the development team to create feature specifications.
• Work with user success team and support team to help users with the challenges.
• Create test cases based on functional and user requirements
• Execute, manage and validate the test cases.
• Review and escalating issues with relevant stakeholders
• This job requires interaction with the development team as well as outfacing clients.
• This is a full-time role expected to work 40 hours per week.
• This role requires communication with Managers, peers and other colleagues of the company in person, and/or by utilizing Microsoft Teams chat, calling and meeting functions.

What You Bring to The Team:

• Worked on analysis and design of all type of communication structures such as monopoles, self-supporting towers, guy towers and mount analysis
• Familiar with telecom tower specific design standards such as TIA-222-F/G/H/I, IS875, AS1170, Eurocode
• Minimum 5 years of experience preferred working on Telecom Towers
• Understanding of equipment on telecom towers such as different tower types, mounts, antennas, RRU etc.
• Familiar or knowledge of OpenTower Designer or other tower design softwares

What We Offer:

• A great Team and culture – please see our Recruitment Video.
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
• Competitive Salary and benefits.
• The opportunity to work within a global and diversely international team.
• A supportive and collaborative environment.
• Colleague Recognition Awards.

About Bentley Systems:

<span style="font-family:"Calibri",sans-serif">Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent’s software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems’ 5,200 colleagues generate annual revenues of more than $1 billion in 194 countries.

www.bentley.com

Equal Opportunity Employer:

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.