Senior Site Reliability Engineer

Senior Site Reliability Engineer

Location: Hybrid, Pune

Position Summary:

 We are looking for an SRE Engineer for our AssetWise software, to take on the responsibility of automating cloud-based services infrastructure and tooling, with a specific focus on SRE automation principles. This role encompasses the architecture, development, service provisioning, maintenance, and monitoring of infrastructure and tooling automation. Additionally, the position may require occasional after-hours work to promptly address urgent issues and uphold uninterrupted business operations for our users.

Our SRE team is responsible for the successful delivery of online software services to Bentley users, who are amongst the most important infrastructure designers and operators in their respective regions. The purpose of our SRE team is to ensure that we deliver reliable software as a service to our users and facilitate their jobs every day.

Responsibilities:

• Manage, implement, and improve automation and tooling through Azure DevOps, scripting, developing tools and proprietary systems.
• Automate Azure cloud-based deployments, resource provisioning and other Azure infrastructure related tasks.
• Troubleshoot and resolve issues related to application development, deployment, and operations.
• Dive deep into availability, performance and outages for infrastructure and systems, and provide technical leadership for proactive resolutions.
• Ensure compliance with industry best practices and organizational policies.
• Continuously improve processes and tools to enhance efficiency and productivity.
• Maintain monitoring and alerting and participate as a member of a rotating on-call schedule, in order to meet SLA targets.
• Share on-call responsibilities, including collaborating with other engineers to triage and fix issues that come up in production for our users.
• Supervisory Responsibilities:
• Management of a team of consultants in the service territory to ensure delivery goals are met.

Qualifications:

• Degree in computer science, software engineering or relevant training and/or experience.
• 3+ years of experience with Cloud Services development, deployment and/or IT Cloud infrastructure setup and maintenance(Azure Cloud or AWS or GCP), including hands‑on expertise with Terraform and Grafana. 
• Scripting and automation skills using languages like PowerShell, Bash, Ansible, JavaScript or similar.
• Programming experience, preferably in a high-level language like C#, Python, Golang, Ruby, or equivalent.
• Knowledge of AD and DNS, IIS, and networking.
• Experience with Azure DevOps (Pipelines, YAML) or GitHub enterprise (Git, Actions).
• Good knowledge of Microsoft SQL Server/Azure SQL setup, SQL statements/scripts and troubleshooting.
• Ability to document architectural designs along with operational processes and procedures to support ongoing administration of cloud systems.
• Willingness to learn and become an expert at a wide array of Cloud based technologies in an ever-changing, fast-paced environment.
• Ability to work effectively in a global team and cross-organization.
• Native or near-native level of English.
• It would be awesome if you have:
• Experience with Azure Resource Manager (ARM) templates for infrastructure deployment into Azure is a plus.
• Knowledge of containerization and orchestration technologies (Docker, Kubernetes).
• Expertise in defining operations in code, utilizing version control, peer review, and CI/CD for seamless deployment of changes to both applications and infrastructure.

What We Offer:

• A great Team and culture – please see our colleague video. 
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start. 
• An attractive salary and benefits package. 
• A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups. 
• A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.
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