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Project Coordinator

Date: Nov 20, 2020

Location: Pune, IN, 411028

Company: Bentley Systems

Role/Responsibilities:

  • As part of a global team, support ProjectWise Success Managers in the successful implementation/transition of User ProjectWise Systems to a cloud-hosted environment including:
    • Simultaneously, coordinate and execute assigned migration tasks including project preparation, project documentation, help tickets, internal communications and project close to support multiple ProjectWise On-Premise to Cloud migration projects
    • Perform specific new user implementation tasks related to supporting Professional Services with the deployment of ProjectWise in a cloud-hosted environment for multiple new ProjectWise projects
  • Assist in setting up and maintaining Microsoft Teams channels for Go-Live Migrations.
  • Support ProjectWise Success Managers in any other non-user-facing project tasks.
  • Actively participate in monitoring and processing service requests within the ProjectWise Cloud Operations queue.
  • Assist in maintaining SharePoint sites, OneNote sites and other document storage areas.
  • Support the ProjectWise P1 process by updating the sharepoint site and processing Service Credits.
  • Consistently provide feedback and suggestions towards creating and/or improving Cloud Operations processes and procedures.
  • Performing other related tasks as assigned.

 

Requirements:

  • Must possess advanced organizational and communication skills in order to coordinate and manage multiple project tasks within a fast-paced, growing cloud operations department.
  • Self-starter, resourceful and able to work independently.
  • Able to adapt to fast-changing processes, procedures, and product road-maps.
  • Experience working as part of global team.
  • Flexibility for off-hours conference calls and go-live migrations expected.
  • Project Management Experience (1+ years) preferred.
  • Familiarity of ProjectWise architecture and applications, a plus.
  • Knowledge of ITIL Practices, a plus.