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User Operations Specialist

Date: Jan 8, 2022

Location: New Delhi, IN, 110020

Company: Bentley Systems

About Bentley Systems


Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings include MicroStation-based applications for modeling and simulation, ProjectWise for project delivery, AssetWise for asset and network performance, Seequent's leading geosciences software portfolio, and the iTwin platform for infrastructure digital twins. Bentley Systems employs more than 4,000 colleagues and generates annual revenues of more than $800 million in 172 countries.



Job Responsibilities :


 1. Process orders in CRM as per the Bentley/Virtuosity policies and guidelines.

 2. Should have knowledge about Order Processing, Invoicing, Credit Memos, Debit Memos, Cancellations, Order quality review, Clean order process etc.

 3. The candidate should be able to review Order details and flag any issues that may impact our audit policies.

 4. He or she should be able to interact via Email or telephonically to clarify any issues with regards to the Order processing and to get any missing information or paperwork.

 5. Ensure that there are no delays to get orders processed

 6. Should be proactive in getting orders processed and highlight any discrepancies in case an order has any problems

 7. Should be flexible enough to handle a large volume of orders and to adjust to extra working hours as and when required.

 9. He or she should be able to multi-task

10. Should have working knowledge in Excel, Word, PowerPoint.

11. Working knowledge in SAP/CRM (WebUI) will be an added advantage

12. Should have decent communication skills (English, Hindi). Any added language shall be beneficial.

13. Should have basic knowledge of order processing (Order management), workflows, and financial terms such as : Credit, Debit, Invoicing, Contracts etc,.

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.

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