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User Operations Specialist

Date: Jun 10, 2021

Location: New Delhi, IN, 110020

Company: Bentley Systems

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.

Job responsibilities :

 

 1. Process orders in CRM as per the Bentley/Virtuosity ploicies and guidelines.

 2. Should have knowledge about Order processing, Invoicing, Credit Memos, Debit Memos, Cancellations, Order quality review, Clean order process etc.

 3. The candidate should be able to review Order details and flag any issues that may impact our audit policies.

 4. He or she should be able to interact via Email or telephonically to clarify any issues with regards to the Order processing and to get any missing information or paper work.

 5. Ensure that there are no delays to get orders processed

 6. Should be proactive in getting orders processed and to highlight any descrepancies in case order has any problems

 7. Ideally the candidate will be dedicated for Virtuosity orders but may in time to time be entrusted with other tasks within FINOPS depending on the volume of orders.

 8. Should be flexible enought to handle large volume of orders and to adjust to extra working hours as and when required.

 9. He or she should be able to multi-task

10. Should have working knowledge in Excel, Word, PowerPoint.

11. Working knowledge in SAP/CRM (WebUI) will be an added advantage

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.