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Account Representative

Date: Apr 6, 2021

Location: Milan, Milan, IT, 20123

Company: Bentley Systems

Position Summary:

Bentley Systems invites talented individuals to join our high-performance team of Account Representatives.  Account Representatives help our Account Managers manage their opportunities, quotes, and orders for their targeted accounts. 

This is a sales revenue generating role, supporting existing accounts with Bentley software products, services, training and cloud offerings that help our Users achieve their desired business outcomes. You will help Account Managers to develop and win business opportunities in an assigned territory.  Successful Account Representatives will thrive in a fast-paced environment, are self-motivated and will ideally have experience of inside sales.

Fluent English and Italian is required.


Your Day-To-Day

  • Provide Sales Support and Service to assigned accounts.
  • Assist with opportunity and quote creation, and other SAP Fiori sales administration.
  • Advise accounts and assist them through EVD qualification and understanding.
  • Facilitate and triage internal legal case site, deal desk, and proposal requests.
  • Help key accounts with progress and communication of stalled service tickets.
  • Qualify and close transactional inbound and usage-based opportunities.
  • Work with the Account Manager to take the lead role with specific subset of assigned accounts.
  • Maintain a high knowledge of Bentley’s current commercial programs, offerings and products.
  • Learn and adhere to the Bentley Sales Process while using SAP Fiori as the sales reporting system.
  • Hand off specific product related leads and opportunities to the appropriate Product Sales colleague.
  • Work closely with Account Managers to ensure any issues or upcoming dates are being monitored and addressed.
  • Support and facilitate subscription renewals of key accounts, working closely with the Subscription Renewals team and the AM.
  • Lead CSS replenishments that are not auto-invoiced.
  • Run business intelligence reports for AM’s and form observations and conclusions that advance deals, renewals, and strategies.
  • Onboarding new accounts: 
  • Bentley Events awareness
  • Bentley Training awareness


What You Bring to The Team

  • Minimum of three (3) years of experience with a software company in Inside Sales, Financial Operations, and/or Customer Service, with a flair for communicating with accounts and maximizing the account’s outcomes and Bentley’s revenue.
  • Fluent English and Italian.
  • A pleasant non-intrusive manner, positive attitude, eye for detail, resourceful and inquisitive.
  • Self-starter, driven and accountable.
  • Proven ability to manage multiple initiatives and coordinate activities.
  • Excellent English language and written communication skills and the ability to effectively present information to users and prospects via phone and web.
  • Software proficiency in Microsoft Office Suite and general business applications is required.
  • Excellent cross-collaboration skills with various internal departments.
  • Bachelors or Associates degree in business or business administration or equivalent.


What We Offer:

  • A great team and culture – please see our Recruitment Video
  • An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering and construction
  • Competitive salary and benefits
  • The opportunity to work within a global and diversely international team
  • A supportive and collaborative environment
  • Colleague Recognition Awards.


Who We Are:                                                                                                              

Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, and industrial facilities. Our offerings include MicroStation-based applications for modeling and simulation, ProjectWise for project delivery, AssetWise for asset and network performance, and the iTwin platform for infrastructure digital twins. Bentley Systems employs more than 4,000 colleagues and generates annualized revenues of more than $800 million in 172 countries.


Equal Opportunity Employer:

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.



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