Project Manager, DX Design

Location: This role is home-based, hybrid, or office-based in Canada

Position Summary:

As the Project Manager for Digital Experience Design, your role ensures the successful delivery of projects within a dynamic team of UX and UI designers, specialists, and product owners. You take ownership of digital projects from inception to completion, demonstrating proficiency in prioritizing workloads, resource allocation, and establishing realistic project schedules.

Operating within the Digital Experience Design team, you create an environment that fosters project success through clear prioritization, effective planning practices, efficient execution, and collaboration with other groups. Your organizational acumen and adaptability shine as you actively engage with stakeholders at all levels, both internal and external, showcasing robust project management capabilities.

As the Project Manager for DX Design, you play a central role in steering DX Design projects while effectively managing stakeholder expectations. Your workday is characterized by collaboration across DX Engineering, Business Applications, fellow Project Managers, and stakeholders such as User Success, Brand, and Marketing.

Proactively guiding DX Design team members toward project completion, you support various activities by managing project schedules, forecasting project hours, and coordinating with diverse teams to ensure seamless project execution. At the core of your responsibilities is the art of effective communication, facilitating the seamless flow of information and ensuring a clear and comprehensive understanding among all stakeholders.

Responsibilities:

• Host kick-off meetings to facilitate strategic conversations, aligning with Digital OKRs, defining scope, deliverables and success measures.
• Coordinate internal resources and third-party vendors to flawlessly execute projects.
• Create and maintain comprehensive project documentation.
• Develop project scope and objectives, ensuring technical feasibility and involving all relevant stakeholders.
• Monitor day-to-day project lifecycles, ensuring timelines and resource allocation align with project goals.
• Ensure all projects are delivered on time, within scope, and budget.
• Conduct efficient resource and capacity planning.
• Report on project progress in a manner that is measurable.
• Maintain open and transparent communication channels to ensure stakeholders are consistently informed and equipped with up-to-date project information.
• Undertake your work in alignment with an Agile methodology.
• Work effectively with international and diverse project teams participating from multiple locations.
• Report on obstacles or issues that represent a risk to project success, including escalation when a project has gotten off schedule or expanded beyond the agreed upon scope, while working with the team and proposing a solution to management as appropriate.

What We Need from You:

Manage project lifecycles and keep everything moving in the right direction

As a Project Manager in the DX Design team, you have a passion for digital and thrive in collaborating with others to create exceptional user experiences. Your ability to unify diverse teams toward a cohesive vision excites you, and you excel in managing multiple tasks to keep everything and everyone on track. A driven team player, you're adept at problem-solving and managing projects with distributed teams across multiple time zones.

Required Knowledge, Skills, Abilities, and Experience:

• Bachelor's degree or relevant industry experience.
• Minimum of five years of experience with digital-first teams, including UX, Visual Design, Product Management, and Web Teams, managing complex projects.
• Demonstrated ability to lead project teams of various sizes and see them through to completion.
• Accurate, systematic, and methodical working style.
• Strong listening and superior relationship-building skills.
• High intellectual curiosity, drive, determination, and persuasion skills.
• Agile methodology minded, being flexible and adaptable to changing requirements.
• Ability to work and communicate with stakeholders at all levels of the organization, including C-level executives.
• Strong interpersonal, facilitation, mediation, and team-building skills, possessing diplomacy and business judgment.
• Experience working both independently and in a collaborative team environment is essential.
• Flexible during times of change.

Software Requirements:

• Strong working knowledge of Microsoft Office
• Experience using digital workflows/project management software a plus (ClickUp, ADO)
• Understanding of digital technology.

Pluses:

• Experience working in lean/agile environments but agnostic to approach
• Experience with data visualization techniques
• Effective communicator, presenter, and negotiator 
• Project Management Professional (PMP) certification is a plus.

What We Offer:

• A great team and culture – please see our Recruitment Video.
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
• Competitive salary and benefits.
• The opportunity to work within a global and diversely international team.
• A supportive and collaborative environment.
• Colleague Recognition Awards.