Manager, Product Design

Manager, Product Design
 

Location: Office-based/Hybrid 

Team Size: 5+ Designers 

Focus: Buying experience 

Bentley Systems is the infrastructure engineering software company, advancing the world's infrastructure – sustaining both the global economy and the environment. Within Bentley, the Design organization shapes meaningful experiences – from brand to in-product interactions – with clarity, coherence, and craft. 

You'll be part of the Digital Design team — a group of designers, and problem-solvers focused on transforming Bentley’s digital experience. In this role, you'll lead design across Bentley's buying experience — working closely with Marketing, Digital, Sales, and Engineering to shape how users discover, evaluate, and purchase our products – from first touchpoint through to checkout. 

This is a leadership role for someone who is equally invested in their people, their craft, and their impact. You'll develop a high-performing team, drive a more coherent buying experience, and ensure the work you ship moves the needle for Bentley's growth. 

Responsibilities:  

• Lead and develop the team: Coach and develop your Designers through regular 1:1s, honest feedback, and genuine investment in their careers. Create the conditions for great work — shared clarity on priorities, the safety to experiment, and high standards for craft. Contribute to hiring, onboarding, and supporting performance across the portfolio. 

• Drive experience transformation: Lead the Design work to consolidate and reimagine Bentley's buying experiences — bringing fragmented journeys together into something coherent, considered, and conversion-focused. Use design thinking and facilitation to align teams and turn that alignment into experiences that are clear, trustworthy, and effective at every touchpoint. 

• Drive outcomes, not just outputs: Work cross-functionally to define what good looks like — conversion, engagement, drop-off, user confidence — and connect your team's design decisions directly to those metrics. Draw on data and user insight to understand where experiences are underperforming and why. Make outcome-thinking part of how the team works every day. 

• Own discovery and delivery: Hold both ends of the process with equal rigour. Discovery means deeply understanding the problem before designing the solution — through research, usability evaluation, and talking to real users. Delivery means shipping work that performs, iterating based on evidence, and maintaining quality under pressure. Your laser focused on building a team that does both well. 

• Raise the bar for design quality: Set high expectations across UX, UI, interaction design, IA, accessibility, and content clarity. Coach designers to think about the person on the other side — their psychology, their hesitations, the moments where trust is won or lost. Contribute to the design system as a foundation for consistency and scale. 

• Build a culture of experimentation: Make testing and learning a normal part of how the team works — not an exception. Create space for fast, low-cost experiments and use what you find to make better decisions faster. 

• Be a strong collaborative voice across disciplines: Communicate decisions, trade-offs, and rationale clearly — in commercial rooms and design rooms alike. Bring the user perspective into every shared conversation and help the wider team make better decisions because design is at the table. 

• Help define design in an AI-augmented world: Help your team explore and integrate AI tools in ways that genuinely improve the work — faster exploration, sharper synthesis, less time on repetitive production. And be the person leading the charge on where AI helps, and where human judgment needs to lead? 

• This is a full-time role, working 40 hours per week and Requires sitting or standing at will while performing work on a computer (or any other physical requirements). Some flexibility may be needed for global collaboration. Infrequent travel to Bentley offices may be required.  

Qualifications:

• 8+ years in UX, UI, or Product Design, with 3+ years managing or leading designers 

• Experience leading transformation-scale design work – consolidating experiences, rethinking journeys end to end, and bringing cross-functional teams along for the ride 

• Strong track record contributing to digital buying or growth experiences – ecommerce, conversion flows, content-led journeys, or equivalent 

• A genuine people leader who invests in their team's growth, creates clarity, and holds high standards without creating fear 

• Strong facilitation skills – you know how to create alignment across functions and turn ambiguity into a shared direction 

• Comfortable working within a broader strategic framework – translating vision into delivery and keeping the team focused on the right problems 

• A solid foundation across UX, UI, and interaction design – enough to coach others, spot quality issues, and know when to bring in specialist support 

• Strong communication and storytelling skills – you make complexity accessible without oversimplifying it 

• A practical, data-informed approach: you know when to follow the data and when to push back on it 

• Fluency in modern design tools (Figma, Miro, Adobe CC) and genuine curiosity about how AI is changing the craft 

What we offer 

• Step into a collaborative work environment where ideas flourish, and teamwork propels us forward towards shared success; see our colleague video for a taste of our culture and watch this short documentary about how we got our start.  

• An attractive salary and benefits package.  

• Bentley Impact Day: take a day off from work to volunteer with an organization of your choice.  

• Celebrate milestone achievements and moments that matter through our colleague recognition award programs and our Bentley Achievers platform.    

• A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.  

• Be part of a company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.  

Who we are