Solution Analyst

Location: Home-based or hybrid, United States

Position Summary:

Bentley Systems is seeking a highly skilled and motivated Solution Analyst to join the ProjectWise Data Optimization team. As individual contributors, Solution Analyst will play a crucial role in optimizing the use of ProjectWise and other Bentley Infrastructure Cloud solutions. This position involves working hands-on with customers, streamlining their data configurations, improving workflows, and ensuring effective adoption of cloud-based data solutions.

Solution Analyst will collaborate closely as a liaison between accounts and the internal product teams to drive optimal account and user outcomes, to provide best-in-class data management and infrastructure solutions. The focus will be on standardizing configurations, minimizing customizations, and helping clients achieve operational excellence through optimized workflows.

Responsibilities:

• Partner directly with customers to guide them toward standardized and efficient use of Bentley’s tools, with an emphasis on ProjectWise.
• Work on-site or remotely with clients to configure optimal workflows within Bentley Infrastructure Cloud solutions, promoting standardized capability, while working to incorporate best practices from organizations to influence core product development.
• Provide consultative guidance to accounts to ensure seamless implementation, adoption, and long-term value realization of Bentley solutions.
• Troubleshoot complex configuration challenges and recommend scalable solutions tailored to client environments.
• Architect data integration within ProjectWise and other cloud platforms to drive capability.
• Develop and document best practices for project data management, optimizing workflows to fit client needs while reducing unnecessary customization.
• Serve as a trusted advisor to customers on the appropriate architecture for data solutions, ensuring high performance and scalability.
• Act as a liaison between the customer and Bentley’s Product Advancement Group to ensure user feedback informs product development.
• Collaborate with product and engineering teams to prioritize product enhancements and ensure solutions align with evolving customer needs.
• Assist in the development of training materials and documentation, enabling customers to leverage Bentley’s solutions effectively.
• Share knowledge and insights across the team to foster a culture of continuous improvement and innovation.
• Lead efforts to promote change management within customer organizations, ensuring successful adoption of Bentley’s solutions.
• Identify opportunities to drive efficiency and value by implementing Bentley’s cloud-based solutions across multiple projects.
• This is a full-time role expected to work 40 hours per week.
• This role requires communication with Managers, peers and other colleagues of the company in person, and/or by utilizing Microsoft Teams chat, calling and meeting functions.
• Minimal travel required.
• Requires sitting or standing at will while performing work on a computer (or any other physical requirements).

Qualifications:

• 10+ years of experience in data management, CAD platforms, or infrastructure solutions (ProjectWise experience preferred).
• Minimum of 5+ years of experience building documented scripts (PowerShell experience preferred).
• Ability to understand and optimize SQL Stored Procedures and SQL Queries.
• Strong understanding of data architecture, workflow optimization, and cloud-based solutions.
• An understanding of BS1192 and ISO19650 related to BIM, and the management and organization of information throughout a project lifecycle.
• Demonstrated ability to work independently and collaborate across cross-functional teams in a remote environment.
• Hands-on experience with solution design and the ability to troubleshoot complex customer challenges.
• Familiarity with digital twin technologies and cloud infrastructure management.
• Strong communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.
• Experience working directly with customers and product teams, influencing both client success and product evolution.
• Comfortable engaging with executive-level clients and internal leadership to solve challenges and align on strategic solutions.

What We Offer:

• A great Team and culture – please see our colleague video. 
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start. 
• An attractive salary and benefits package. 
• A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups. 
• A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact. 

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About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com

Equal Opportunity Employer:

Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic.  This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law.

Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination

Bentley participates in e-Verify / Bentley participate in e-Verify / Right to Work Notice

Request an Accommodation:

As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system.   You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com