Share this Job

SAP Functional Analyst OTC

Date: Aug 1, 2019

Location: Exton, PA, US, 19341

Company: Bentley Systems

Bentley Systems is the leading global provider of software solutions to engineers, architects, geospatial professionals, constructors, and owner-operators for the design, construction, and operations of infrastructure. Bentley’s MicroStation-based engineering and BIM applications, and its digital twin cloud services, advance the project delivery (ProjectWise) and the asset performance (AssetWise) of transportation and other public works, utilities, industrial and resources plants, and commercial and institutional facilities. Bentley Systems employs more than 3,500 colleagues, generates annual revenues of $700 million in 170 countries, and has invested more than $1 billion in research, development, and acquisitions since 2014. From inception in 1984, the company has remained majority-owned by its five founding Bentley brothers. Bentley shares transact by invitation on the NASDAQ Private Market.



The SAP Functional Analyst - OTC will be the primary liaison to the Bentley Systems business community leveraging technical knowledge and leadership to drive improvements to business processes and technology solutions in SAP and Cloud products. This position is responsible for the configuration, maintenance, operation and ongoing administration of our Financial Operations and Sales Solutions. This position is based in our Exton, PA global headquarters.


  • Configure the functional aspects and integrate with other modules in SAP CRM, SAP ERP, SAP Sales Cloud and any third-party software
  • Work with numerous levels of business users around the world to understand their stated and to be determined business requirements and translate those into workable solutions in the areas of Order to Cash - Orders, Contracts, Pricing, Billing, Invoicing
  • Work independently to understand the problem, craft and implement a quality solution working both alone and with other team members in the SAP Functional, Basis, Technical, and Project Management areas
  • Provide second level support of existing SAP and Cloud tools, and work with business power users to develop and deliver training to Bentley end users.
  • Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work
  • Manage the consistency of data, leading efforts on data uploads, custom reports and process documentation, managing relationship with key internal functions (Logistics, Finance, Professional Services) to deliver system enhancements and resolve system issues
  • Provide vision and project management for enhancements as well as current functionality.  This position will also analyze and manage related functional activities and business processes
  • Assist in training users on processes and functionality of the systems and assist team with system-related questions and needs
  • Manage and ensure role-based permissions are in compliance
  • Oversee interfaces in and out of system of record to ensure accurate and timely information exchange
  • The Solution Consultant is responsible for all new enhancements, production support and maintenance of SAP CRM and SAP ERP systems
  • Interact with internal business customers and other members of the team on integration and re-engineering opportunities
  • Deliver high quality, efficient solutions through innovative approaches to dynamic business processes
  • Gather information, determine alternatives, create requirements, functional/technical specifications, estimate development hours, create technical design to meet defined business needs
  • Work with the project team to ensure that all SAP designs are correct and that customizations are only made as required by the business
  • Ensure that if customizations are required that solutions are created according to SAP best practices
  • Acts as liaison with business customers in troubleshooting system problems: investigate, analyze and solve software problems; recommend short-term/long-term solution; develop product modifications and plan to implement
  • Solve complex issues that arise with system operations, job monitoring, routine program modification, performance tuning or problem solving
  • Define/implement workaround processes, corrective action, communication and system cleanup activities
  • Formulate and execute positive and negative unit test plans and assist in developing system regression and performance test plans for enhancements or new releases in the various test and productive environments
  • Actively expand skills and professional development through training courses, mentoring, and daily interaction with colleagues

  • Bachelor's Degree in related field
  • 5+ years of relevant consulting or industry experience and experience configuring and implementing one or more SAP SD, Pricing, Billing modules
  • Minimum of 2 Full Life-cycle implementations of SAP SD and CRM from planning to configuration through go-live
  • Detailed knowledge of Account Management, Organizational Management, Product Master, Contracts, Pricing and Billing, Accounts Receivable required.
  • In depth understanding of SAP SD OR CRM integration with SAP Finance and FSCM
  • SAP Indirect Taxes and Vertex or any other Tax Management software
  • Excellent communication skills, written and verbal; ability to clearly and concisely state intent to business users, IT technical peers and management level
  • Ability to analyze problems and provide clear recommendations
  • Curious thinker with the initiative to find solutions
  • Customer first mentality with demonstrated ability to improve processes
  • Ability to manage complex, multidisciplinary efforts and communicate with both with technical and non-technical users
  • Ability to work independently in a fast-paced environment; flexible, supportive, and adaptive to change
  • Ability to multi-task development, support and on-going maintenance projects and meet deadlines in a complex and dynamic environment
  • Good to know subscription and usage-based billing
  • Good to know SAP S/4 HANA and SAP C/HANA
  • Good to know SAP FSCM: Disputes and Collections, SAP Accounts Receivables and Customer Dunning


Equal Opportunity Employer/Minorities/Females/Veterans/Disabled

Bentley is an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, sex, disability, protected veteran status, religion, national origin, age or any other protected characteristic.  Additional information about your rights as an applicant under the law may be found by clicking here and here.


Bentley participates in e-Verify / Bentley participa en e-Verify


Right to Work / Derecho a Trabajar

We encourage you to request a reasonable accommodation  if you are not able to fully use or access our online application system.   You can make an accommodation request by calling 610-458-5000 or sending us an email at


Search Firm Disclosure:
Please be aware Bentley is not accepting unsolicited assistance from search firms for this employment opportunity. This includes any phone calls or emails. All resumes submitted by search firms to any employee at Bentley via-email, the Internet (including social media) or in any form and/or method for this specific position in the absence of a written recruiting agreement executed by both you and/or your firm and Bentley will be deemed the sole property of Bentley and no fee will be paid in the event the candidate is hired by Bentley.


Nearest Major Market: Philadelphia

Job Segment: Engineer, R&D Engineer, Engineering