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Portfolio Management Specialist

Date: Mar 9, 2019

Location: Exton, PA, US, 19341

Company: Bentley Systems

Bentley Systems is the leading global provider of software solutions to engineers, architects, geospatial professionals, constructors, and owner-operators for the design, construction, and operations of infrastructure. Bentley’s MicroStation-based engineering and BIM applications, and its digital twin cloud services, advance the project delivery (ProjectWise) and the asset performance (AssetWise) of transportation and other public works, utilities, industrial and resources plants, and commercial and institutional facilities.

Bentley Systems employs more than 3,500 colleagues, generates annual revenues of $700 million in 170 countries, and has invested more than $1 billion in research, development, and acquisitions since 2012. From inception in 1984, the company has remained majority-owned by its five founding Bentley brothers. Bentley shares transact by invitation on the NASDAQ Private Market; strategic partner Siemens AG has accumulated a non-voting minority stake.



Portfolio Management Specialist





Position Summary:


In challenging, competitive environments companies are making more efforts to control their costs while ensuring they maximize the value of their investment in software.  Bentley have unique offerings that satisfy this demand.  We are actively pursuing opportunities to expand our market share using new and evolving commercial offerings in conjunction with enhanced license controls.   


We are seeking a highly-motivated individual to communicate the value of Bentley’s Term Licensing program, SELECT subscription program, and Cloud Services Subscription to our users and colleagues.  You will be working with users and colleagues to uncover, evaluate, investigate and negotiate the best possible outcome for Bentley and Bentley’s users, as well as serving as an expert internal resource for licensing, usage data analyses, and company policies and procedures. Additionally, as Bentley is making exciting changes in our products to better facilitate our users needs for industry leading product features, greater security and ease of administration. We are seeking keen learners with a positive attitude to join us to support various campaigns that are in alignment of key corporate initiatives that facilitate these advancements.



Your Day-to-Day:


  • Negotiating to satisfactory conclusion, solutions for undersubscription or misunderstanding of Bentley licensing policies.
  • Ensure that accounts are clear on their responsibility to manage their software portfolio to ensure software license compliance.
  • Managing incoming requests for investigation and analysis of Term License Invoices and license usage queries.
  • Ability to empathize with users and interpret their level of understanding and provide a case-appropriate response to user’s queries.
  • Serve as an expert resource on Bentley license behavior and Term License billing policies and documentation. This requires cooperative interaction with colleagues in Sales and Operations Advancement teams as well as end-users.
  • Ability to illustrate the best solution for each particular account depending on their level of license usage and contract coverage.
  • Maintain strong relationships with existing accounts to ensure user satisfaction and understanding of program benefits.
  • Deliver an extremely high level of user service by providing timely information, resolving usage-related issues and creating new business opportunities in the form of product leads and Term License fee payments.
  • Ability to communicate the value proposition of Bentley’s commercial programs to users and internal Bentley stakeholders; clearly illustrate the program benefits, help interpret license utilization data and describe the license policies.
  • Participate in various proactive campaigns in alignment of supporting other key corporate initiatives




What You Bring To The Team:


  • Strong negotiation skills required.
  • Previous experience dealing with software licenses management, software audit or software compliance is preferred but not essential
  •  Excellent written and verbal communication skills. 
  • Ability to diffuse difficult conversations with mutually beneficial outcomes.
  • A quick learner and attention to detail.
  • Experience in the IT or Software Industry preferred.
  • Creative thinker and strong ability to use initiative.
  • Works well within a team environment and brings a positive attitude. 
  • Previous software subscriptions (and usage) renewals experience an advantage.
  • Strong working knowledge of Microsoft Office (Excel, Word, Outlook).
  • Bachelor’s degree or equivalent experience preferred.



What We Offer:


  • Competitive compensation package and excellent benefits.
  • A professional, supportive and collaborative environment.
  • Sports, Social and Wellness Activities/Events.
  • Colleague Recognition Awards.



Who We Are:


Bentley Systems is a global leader in providing architects, engineers, geospatial professionals, constructors, and owner-operators with comprehensive software solutions for advancing the design, construction, and operations of infrastructure.


Bentley users leverage information mobility across disciplines and throughout the infrastructure lifecycle to deliver better-performing projects and assets. Bentley solutions encompass MicroStation applications for information modeling, ProjectWise collaboration services to deliver integrated projects, and AssetWise operations services to achieve intelligent infrastructure – complemented by worldwide professional services and comprehensive managed services.


Founded in 1984, Bentley has more than 3,000 colleagues in over 50 countries, more than $600 million in annual revenues, and since 2008 has invested more than $1 billion in research, development, and acquisition



Equal Opportunity Employer/Minorities/Females/Veterans/Disabled

Bentley is an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, sex, disability, protected veteran status, religion, national origin, age or any other protected characteristic.  Additional information about your rights as an applicant under the law may be found by clicking here and here.


Bentley participates in e-Verify / Bentley participa en e-Verify


Right to Work / Derecho a Trabajar

We encourage you to request a reasonable accommodation  if you are not able to fully use or access our online application system.   You can make an accommodation request by calling 610-458-5000 or sending us an email at


Search Firm Disclosure:
Please be aware Bentley is not accepting unsolicited assistance from search firms for this employment opportunity. This includes any phone calls or emails. All resumes submitted by search firms to any employee at Bentley via-email, the Internet (including social media) or in any form and/or method for this specific position in the absence of a written recruiting agreement executed by both you and/or your firm and Bentley will be deemed the sole property of Bentley and no fee will be paid in the event the candidate is hired by Bentley.


Nearest Major Market: Philadelphia

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