Documentation Platform Engineer

Documentation Platform Engineer

Location: Exton / Philadelphia, PA (Hybrid)

About the Role

Bentley’s documentation platform, docs.bentley.com, is a critical part of how customers learn, troubleshoot, and succeed with our products. It is a public‑facing web platform backed by automated build and deployment pipelines, and it integrates with modern search and discovery services used across the company.

We’re looking for a Documentation Platform Engineer to help own and evolve this platform. This role is ideal for a generalist web engineer with strong DevOps skills—someone comfortable working across frontend code, backend services, CI/CD pipelines, and cloud‑hosted APIs.

You’ll maintain the documentation website, support web‑service integrations, and help product teams integrate documentation cleanly into their own delivery pipelines.

What You’ll Do

Own and Evolve the Documentation Platform

• Maintain and enhance a production web site using JavaScript, HTML, and CSS.
• Work on site generation, automation, and publishing workflows written in Python.
• Improve performance, reliability, and usability of the documentation experience over time.

Web & API Integrations

• Build and maintain interactive frontend integrations using JavaScript, including:
• Asynchronous API calls (fetch)
• Streaming or incremental responses
• UI state management for interactive features
• Integrate the documentation platform with backend web services that power search and content discovery.
• Debug issues that span frontend code, APIs, and backend services.

CI/CD, Automation, and DevOps

• Own and improve Azure DevOps (ADO) pipelines used to build and publish documentation.
• Support pipeline‑driven releases for the documentation platform (QA → PROD).
• Write and maintain PowerShell scripts and other automation used in publishing and validation workflows.
• Improve observability, reliability, and repeatability of releases.

Enable Other Engineering Teams

• Work with product and platform teams to help integrate documentation into their build and release pipelines.
• Provide practical guidance and tooling so teams can publish documentation confidently and consistently.
• Act as a technical partner for documentation‑platform questions and integrations.

Collaborate Across the Stack

• Work closely with documentation leadership, Release Services, and infrastructure teams.
• Be comfortable operating in areas where ownership is shared across multiple teams.
• Contribute to platform evolution as tooling and integrations modernize over time.
• This role does not require travel
• Requires sitting or standing at will while performing work on a computer (or any other physical requirements).

What You Bring

Core Engineering Skills

• Strong experience with JavaScript, HTML, and CSS in production web applications.
• Backend or automation experience using Python.
• Comfort working across frontend, backend, and automation codebases.

DevOps & Automation

• Hands‑on experience with CI/CD pipelines, ideally Azure DevOps.
• Strong scripting and automation skills (PowerShell preferred).
• Practical understanding of build, deploy, and release workflows.

APIs & Cloud Integrations

• Experience integrating REST APIs into web applications.
• Familiarity with cloud‑hosted APIs and services (AWS‑based services are a plus).
• Ability to debug and reason about issues that cross frontend code, APIs, and infrastructure.

Nice to Have

• Experience owning or maintaining a public‑facing website or platform.
• Familiarity with content publishing systems or static‑site generation.
• Exposure to search, chat, or AI‑assisted user experiences.

Why Join Bentley

• Own a high‑visibility documentation platform used by customers around the world.
• Work at the intersection of web engineering, DevOps, and platform integration.
• Help define how documentation is built, published, and integrated across dozens of product teams.
• Join a team where documentation is treated as a first‑class product capability, not an afterthought.

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About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com

Equal Opportunity Employer:

Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic.  This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law.

Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination

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Request an Accommodation:

As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system.   You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com