Application Engineer

Location: Home-based or hybrid, United States

Position Summary:

Are you a tech-savvy problem-solver ready to connect the world's leading organizations with the future of infrastructure? We are looking for a dynamic Application Engineer with experience in the Civil / Roadway Design industry to join our Solution Engineering team. In this role, you'll act as a storyteller and subject matter expert, partnering with our sales teams to demonstrate the art of the possible to global customers.

You will become the go-to technical authority, translating complex customer requirements into tangible solutions and crafting compelling presentations that showcase the power of Bentley's products. Your insights from the field will be instrumental in shaping our product evolution, ensuring we continue to meet and exceed user needs while directly contributing to the growth and adoption of our technology.

If you are ready to apply your technical expertise in a strategic, high-impact role, start your journey with Bentley today and help us advance the world's infrastructure.

Responsibilities:

• Build, maintain, and grow strong, ongoing relationships with Users
• Serve as the primary liaison between the company and Users, ensuring clear communication and alignment
• Develop and deliver technical presentations, product demonstrations, and solution overviews
• Conduct training, mentoring, and consulting sessions to drive product adoption and best practices
• Coordinate, evaluate, and continuously improve user training materials, tutorials, and learning resources
• Implement and manage structured onboarding processes for new Users
• Analyze user engagement, adoption, and usage data to identify trends and improve the user experience
• Handle and resolve user requests and technical issues, coordinating with internal teams as needed
• Articulate product capabilities and technology positioning to both technical and non-technical audiences
• Collaborate cross functionally with Sales, Support, Product, and Engineering teams
• Support business development initiatives by identifying growth opportunities within the user base
• Sustain business growth and profitability by ensuring Users maximize value from the solutions
• Proactively drive and continuously improve User satisfaction, retention, and success outcomes
• This is an individual contributor role.
• This is a full-time role expected to work 40 hours per week.
• This role requires communication with Managers, peers and other colleagues of the company in person, and/or by utilizing Microsoft Teams chat, calling and meeting functions.
• Occasional travel required.
• Requires sitting or standing at will while performing work on a computer (or any other physical requirements).

Qualifications:

• Bachelor’s degree in civil engineering and/or equivalent practical experience
• 3-5+ years of experience in the Civil / Roadway Design industry
• Strong familiarity with:
  • DOT Roadway Design Manuals
  • DOT Standard Drawings
  • DOT drafting and plan preparation requirements
  • Highway and roadway design standards (preferred)
• Proven proficiency with Bentley OpenRoads Designer and OpenSite
• Experience with legacy Bentley products (InRoads, GEOPAK, MX) is preferred
• Excellent written and verbal communication skills, with strong presentation abilities
• Ability to quickly learn, effectively demonstrate, and support Bentley’s software product portfolio
• Strong analytical and problem-solving skills
• Ability to work independently as well as collaboratively within cross functional teams
• Spanish language skills are a plus

What We Offer:

• A great Team and culture – please see our colleague video. 
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start. 
• An attractive salary and benefits package. 
• A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups. 
• A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact. 

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About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com

Equal Opportunity Employer:

Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic.  This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law.

Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination

Bentley participates in e-Verify / Bentley participate in e-Verify / Right to Work Notice

Request an Accommodation:

As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system.   You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com