Senior Solution Consultant, Salesforce

Senior Solution Consultant, Salesforce   

Location: Ireland

Work Mode: Hybrid or Home Based

Position Summary:

As a Salesforce Senior Solution Consultant, you will be responsible for designing and optimizing lead lifecycle processes within Salesforce and integrated platforms. You will work closely with marketing operations, sales development, and presales teams to ensure high-quality lead capture, enrichment, routing, scoring, nurturing, and conversion. This role requires a strategic thinker with deep Salesforce expertise and a passion for delivering scalable, user-centric solutions that improve pipeline quality and accelerate revenue generation. 

Bentley is on a transformational journey to modernize its sales, marketing, data, and ERP platforms, aiming to enhance user experience and streamline processes across the enterprise. Within the business applications team, we are dedicated to partnering with our business units to deliver world-class enterprise applications that improve our business processes and user experience. 

Your Day-to-Day:

• Design and implement Salesforce solutions (including solution architecture, aligning to best practices, and ensuring scalability of complex business requirements) that support the full lead lifecycle, including capture, enrichment, scoring, routing, and nurturing. 
• Contribute to and lead the overall quote to order roadmap and support identification, prioritization, and approval of new and expanded capabilities  
• Collaborate with Marketing, SDR, PSE, and Sales teams to establish clear lead qualification criteria and streamline handoff processes for efficient opportunity creation and management. 
• Develop and maintain lead scoring models and routing logic using Salesforce Flows, Process Builder, and third-party tools. 
• Integrate Salesforce with marketing automation platforms (e.g., Pardot, Marketo) and data enrichment tools to improve lead quality and conversion. 
• Support campaign attribution, lead source tracking, and funnel analytics to inform go-to-market strategies. 
• Ensure data integrity and compliance with privacy regulations across lead & opportunity management processes. 
• Document business requirements, process flows, and solution designs to support scalable implementation. 
• Support creation and development of Salesforce reporting, enterprise level reports, operational and executive reporting and KPIs 
• Provide training and support to business users and continuously improve lead & opportunity management capabilities based on feedback and performance metrics. 

What You Bring to The Team:

• 5+ years of experience in Salesforce solution consulting, business analysis, or administration with a focus on lead management and marketing/sales alignment. 
• Strong understanding of Salesforce Sales Cloud, lead and campaign objects, and automation tools (Flows, Process Builder, etc.). 
• Experience with marketing automation platforms (e.g., Pardot, Marketo) and CRM and marketing integrations. 
• Salesforce Administrator certification required 
• Familiarity with lead scoring models, routing logic, and sales development workflows. 
• Ability to translate business requirements into scalable technical solutions. 
• Strong analytical and problem-solving skills with attention to data quality and process optimization. 
• Detail-oriented, disciplined, and customer-focused team player with a strong sense of urgency. 
• Excellent written and verbal communication skills, with the ability to clearly convey intent to business users, technical teams, and management. 
• Bachelors degree in Computer Science, Information Systems, or Business Administration or equivalent work or training experience
• Salesforce deployment process knowledge and experience a plus 
• Ability to create & nurture partnerships with application stakeholders 

What We Offer:

• A great Team and culture – please see our Recruitment Video.

• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
• Competitive Salary and benefits.
• The opportunity to work within a global and diverse international team.
• A supportive and collaborative environment.
• Colleague Recognition Awards.

About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com 

Equal Opportunity Employer:

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.