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Operations Specialist (German, French, Dutch or Italian)

Date: Oct 15, 2021

Location: Dublin 2, IE, D02 VN88

Company: Bentley Systems

We are looking for an experienced individual to support our financial operations team. We look after Bentley's ‘order-to-cash’ processing, contract setup, invoice adjustments and sales support. If you have good communication skills, are well organised, possess strong communication and numeracy abilities combined with an ability to multitask and hold yourself accountable, then this is the role for you. Accuracy, good comprehension of complex processes and willingness to work under pressure at times are requirements. Fluent English and an additional EMEA Language skill required – German, French, Dutch or Italian preferred.


Your Day-to-Day:


  • Order fulfilment – manage order to cash process
  • Manage processes to ensure on-time and accurate billing and license fulfilment
  • Provide account and contract setup
  • Contract administration and invoice query resolution
  • Support Renewal Representatives on contract renewals, providing renewal quote reminders to users and engaging with users via phone and email correspondence
  • Maintain SAP contract subscription records for contact, product, pricing accuracy
  • Abide by product/subscription policies and maintain financial controls.
  • Perform back office functions to support sales teams reach revenue goals
  • Provide timely, professional and quality service to user base
  • Phone support to users covering non-technical issues



What You Bring To The Team:


  • 2- 5 years’ experience working in an order to cash (order fulfillment, contract administration) or shared services environment
  • Fluent English and an additional EMEA Language skill required – German, French, Dutch or Italian preferred
  • University degree preferred but not compulsory with relevant experience
  • Excellent written and verbal communication skills with demonstrated professionalism in a results-oriented work environment
  • Demonstrated skills and experience operating under a metrics-based performance model
  • SAP experience (or other ERP system equivalent in CRM and/or other application modules) highly regarded
  • Proficient in MS Office Suite
  • Team player – strong customer focus


What We Offer:


  • Vibrant City Center office location (WeWork Office Facilities).
  • Sports, Social and Wellness Activities/Events.
  • The opportunity to work within a multi-lingual and diverse international environment.
  • Respectful culture treating all our colleagues as equal.
  • Collaborative and cooperative working environment.
  • Being part of the world-leading software company providing solutions for architecture, engineering and construction.
  • Tailored and Hands on Training to empower you on your new role.


Who We Are:


Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, and industrial facilities. Our offerings include MicroStation-based applications for modeling and simulation, ProjectWise for project delivery, AssetWise for asset and network performance, and the iTwin platform for infrastructure digital twins. Bentley Systems employs more than 4,000 colleagues and generates annualized revenues of more than $800 million in 172 countries.



Equal Opportunity Employer:


Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.



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