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Credit & Collections Analyst
Fixed Term Contract: 12 months
Location: Dublin, Ireland
Work Mode: Hybrid
Position Summary:
Our Credit & Collections Team is seeking an analyst to join our Financial Operations department in Dublin. This person will have excellent communication skills and be extremely organized. This is a great opportunity to join a collaborative team and develop your career within a multinational software company.
Your Day-to-Day:
- Collect cash for a ledger of accounts receivable in EMEA.
- Ensure that cash targets are met, and payment terms are respected.
- Keep overdue and DSO under control and to the minimum.
- Contact clients by phone and email regularly to confirm payment of invoices.
- Record contact activity and invoice status in SAP.
- Escalate issues to Supervisor and Account Managers when their intervention or awareness is required.
- Create a document and follow up on dispute cases in SAP.
- Perform account reconciliation to ensure that outstanding balances are correct.
- Review unapplied credits and handle refund requests.
- Send invoices and other documents by courier or post.
- Address, reply, and resolve queries of users by phone, email, and SAP CRM.
What You Bring to The Team:
- Degree in Business Administration or Finance preferred, or equivalent work or training experience.
- 2-4 years of experience in financial ops
- Attention to detail and organization.
- Proficiency in Excel, Word, and Outlook required.
- Strong communication skills.
- Results-driven and target-focused.
- Problem-solving skills.
- Self-motivated and able to show persistence.
What We Offer:
- An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
- Competitive Salary and benefits.
- The opportunity to work within a global and diverse international team.
- A supportive and collaborative environment.
- Colleague Recognition Awards.
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