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Developer Success Specialist - Remote USA

Date: Jan 24, 2023

Location: US

Company: Bentley Systems


Developer Success Specialist


Location:  This role is remote, based from a home office in the US


What You’ll Do: 


As a Developer Success Specialist, you’ll be working with a team of Success Managers, Developers and Support Specialists to drive successful adoption of Bentley’s iTwin Platform in partner organizations. 


You’ll be working with teams from software vendors, systems integrators and engineering firms to identify high value solutions in the infrastructure market and work with those partners to help them architect and create iTwin Platform based solutions to meet those market requirements.


Your Day-to-Day: 


  • Act as a key contact and facilitate communications between iTwin partner organizations and the Platform Success development team
  • Contribute to the creation of project plans, documentation, and requirements for projects
  • Work with success manager to drive platform adoption in targeted Engineering Firms, Systems Integrators and ISVs by presenting compelling technical presentations
  • Define and document platform blueprints (best practices) and success stories that drive platform adoption
  • Analyze and assist with designing platform solutions that meet the requirements of an Engineering Firm, Systems Integrator or ISV
  • Analyze and assist with designing platform solutions that integrate with the work processes of an Engineering Firm
  • Work with Platform Success Developers to identify and conduct targeted training and provide documentation to prospect developers
  • Document and communicate both requirements and blockers to platform product management and development management


What You Bring to The Team: 


  • Bachelor’s degree in Engineering, closely related degree, or equivalent relevant industry work-related experience required.
  • Minimum 3+ years industry experience in one or more of the following:

- Engineering and/or Construction industry

- Operations in Process Manufacturing industry (Oil & Gas, Chemicals, Food & Beverage)

- Mining, Civil (road or rail transportation, complex buildings and campuses)

- Project management or similar experience

  • Experience with Typescript and Node.js programming is a plus
  • Excellent interpersonal and communication skills, including writing and presenting
  • Highly organized with a proven ability to drive projects to completion and persevere to get the job done
  • Excellent ability to work and communicate at all levels within an organization. Strong written and oral communication skills, including delivering professional presentations.
  • You get stuff done: You are a self-starter who can manage a highly variable workload. You’re unfazed by the unexpected projects that require a fast turnaround. You get connected quickly: You know how to build a network by building relationships. This helps you to be resourceful and make things happen 
  • You are a go-getter: You actively seek challenges that will stretch your capabilities. You operate well in an environment that changes quickly, and it’s not always 100% clear what needs to happen and when. You are still able to pull together a plan and execute, adjust as needed and move forward 
  • Requires sitting or standing at will while performing work on a computer. The role requires communication with managers, peers, and other colleagues of the company in person (on occasion), and by utilizing Microsoft Teams for chat, calling and meeting functions.
  • This role may require travel


What We Offer:


  • A great Team and culture – please see our Recruitment Video.
  • An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
  • Competitive Salary and benefits.
  • The opportunity to work within a global and diversely international team.
  • A supportive and collaborative environment.
  • Colleague Recognition Awards.



About Bentley Systems

Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings include MicroStation-based applications for modeling and simulation, ProjectWise for project delivery, AssetWise for asset and network performance, Seequent's leading geoprofessional software portfolio, and the iTwin platform for infrastructure digital twins. Bentley Systems employs more than 4,500 colleagues and generates annual revenues of approximately $1 billion in 186 countries.


Equal Opportunity Employer

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.

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