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Client Project Manager

Date: Mar 6, 2023

Location: London, GB, EC3V 0BG Croydon, GB, CR0 2BX

Company: Bentley Systems

Location: Office/Hybrid/Remote, UK


Position Summary:

The role will manage the delivery of the contract for configuration, development, implementation, and roll-out of the GeoConnect+ platform and associated applications within our client’s projects and businesses. Doing this well will enable our clients to unlock value and build resilience by delivering, operating, and optimising their built assets.


The ideal candidate will have a broad range of skills, experience, and capabilities summarised as follows:

  • Excellent communication and influencing skills and confidence in dealing with large organisations
  • Experience in the workings of the AECO (Architecture, Engineering, Construction, and Operations) industry
  • Excellent project management, stakeholder management, and contract management skills
  • BIM (Building Information Modelling) and industry software knowledge and a full understanding of the BS1192 suite of documents and associated processes
  • Ability to understand client business processes and requirements and interpret those in alignment with the GeoConnect+ platform
  • A track record of delivering and embedding technology-led projects in large organisations, including experience in people change and support desk set-up and operation
  • Determination required to introduce new technologies across a challenging landscape
  • A strong appetite to learn


There will be no standard day-to-day agenda. The role will require a highly adaptive person to manage the delivery of the contract scope to meet the needs of a client in line with cost, time, and quality objectives. This will involve the management of Cohesive in-house resources and will work in partnership with the Technical Project Manager who will be accountable for the delivery of the technical aspects within the contract.


This full-time role requires flexibility and willingness to travel both nationally and internationally regularly, and sometimes at short notice, to meet the needs of Cohesive assignments.


Your Day-to-Day:

  • Client Management
    • Act as the main point of contact for the client for delivery of the contract scope and ensure that services are delivered in line with client expectations
    • Manage the client relationship and escalate issues as required
    • Manage strategic issues and Functional and Non-Functional requirements
    • Identify further opportunities for Cohesive with the client
  • Delivery Management
    • Ensure clarity of scope, programme, budget, and responsibilities and ensure that this is understood within the project team
    • Ensure Client governance and key gateways are delivered
    • Ensure that the Technical Project Manager is effectively briefed on client requirements through the development, sign-off, and communication of User Stories
    • Produce and maintain a schedule of deliverables and a detailed delivery programme
    • Ensure that assignment information is managed in accordance with Cohesive Operational Procedures
    • Develop and maintain the project resource plans track delivery progress, produce client dashboard reports and hold regular reviews with the client
    • Review detailed design to confirm this meets the Client’s Functional and Non-Functional requirements
    • Create and manage the Project Risk & Opportunity Register and manage accordingly
    • Manage the Early Warning and Change Control process throughout the project
    • Pro-actively identify and escalate any significant project concerns or issues
    • Development of UAT test plans and assess Client business readiness
    • Support clients with communications, roll-out, and training strategies
    • Ensure that the project is successfully closed, and the Learning from Experience process is completed
  • People Management
    • Work with the line manager and team members to identify any development needs and provide any support that the team may need to learn and perform effectively on the project
    • Communicate with and motivate the team
    • Provide ongoing support to team members, monitor performance, and provide feedback


What You Bring to The Team:

  • Qualifications
    • Degree and/or Higher National qualifications related to Architecture, Engineering, Construction, Information Management, or Computer Science


    • Extended Project Management qualifications e.g. Prince 2, APMP
    • Member of a relevant professional institution e.g. ICE, APM, BCS
  • Skills/Knowledge
    • Demonstrable Leadership skills
    • A proven track record of delivering technology solutions to organisations operating in the Built Environment
    • Knowledge of the construction industry
    • Experience in systems integrations and Agile Development project management methodologies
    • Knowledge of GIS systems and standards and an understanding of BIM and the BS1192 suite of documents
    • Project Management capabilities – APM or Prince 2 qualification and Agile Project Management certification would be an advantage
    • Experience in developing communication, roll-out, and training programmes
    • Experienced problem-solver, capable of efficiently providing complex solutions and working in a dynamic, rapidly changing environment
    • Good report writing and communication skills
    • Business development experience
    • Able to maintain high productivity when out of the office environment
    • Strong work ethic and highly versatile


    • Experience in managing solutions on cloud platforms (AWS, Azure, IBM Cloud)
    • Experience in mobile app development
    • Knowledge of Digital Engineering and how it can add value and delivery efficiencies to existing processes and practices
    • Experience in people change and support desk set-up and operation
    • Second languages


What We Offer:

  • A great Team and culture
  • Remote, hybrid, or in-office model – choose what works for you
  • An exciting career as an integral part of a leading full lifecycle digital integrator
  • Competitive Salary and benefits
  • The opportunity to work within a global and diversely international team
  • A supportive and collaborative environment
  • Colleague Recognition Awards


Who We Are:

Cohesive, an independently operated division of Bentley Systems, is a full lifecycle digital integrator delivering transformational outcomes through the built and natural environment

We have brought together the best of the industries digital capabilities in each of the ‘Deliver’, ‘Operational’ and ‘Optimisation’ asset stages under the banner of “Better Together”, to create a truly integrated approach to managing our client’s assets and services using up to date technology and Digital Twins.

We work in three regions (Americas, Europe Middle East and Africa (EMEA), and the Asia Pacific) creating partnerships and collaborations to provide outstanding service and advice. We work in close partnership with our clients to improve their Financial, Social, and Environmental outcomes. We leverage the skills and expertise of our teams and a select handful of high-calibre complimentary partners to meet and exceed expectations.


Equal Opportunity Employer:

Cohesive is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.



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