Business Operations Specialist

Location: Hybrid The Netherlands

Position Summary:

As a Business Operations Specialist supporting partnerships globally, you’ll drive cross-functional execution, operational excellence, and long-term strategy across partner programs, partner engagements, and cloud marketplaces. Success in this role means delivering measurable impact through strong collaboration with internal teams and external partners. You’ll serve as a critical connector between business development, sales, and operations, ensuring alignment, accountability, and innovation. This role is central to scaling high-impact partnerships and advancing the company’s strategic growth initiatives.

Are you ready to start a new journey with a team of energized professionals advancing and connecting the world’s infrastructure? Bentley is looking for you! We are looking for a Business Operations Specialist, reporting directly to the Senior Director, Programs and Operations, Ecosystems and Ventures.

Responsibilities:

Partner Program and Project Execution:

• Lead high-impact, cross-functional projects and ensure timely delivery of indirect business and partner channel initiatives.
• Ensure successful execution of key GTM motions for Marketplaces.
• Lead external Marketplace listings and transaction programs and serve as a subject matter expert for public and private offers.
• Define and deliver projects through direct execution and team collaboration.
• Create dashboards and performance metrics to support decision-making and track progress.
• Act as a liaison across Sales, Product, Marketing, Finance, and other teams to align Partner Program and Project Execution goals and resolve issues.
• Manage customer experience through partner marketplaces.
• Build and maintain strong relationships with partner operational contacts and internal stakeholders.
• Establish and run partnership and initiative governance arrangements.
• Synthesize feedback to identify program and process gaps and optimization opportunities.

Strategic Planning & Business Development:

• Engage in long-term partnership strategies set by Leadership and aligned with internal leadership and partner priorities.
• Lead hypothesis-driven pilots to test and scale new partnering motions.

This role:

• is an individual contributor role.
• is a full-time role expected to work 40 hours per week.
• requires less than 5 to 10% of infrequent travel, as needed.

Qualifications:

• Bachelor’s degree in IT, Business Management, or related field
• 5+ years of strong experience in business operations and program management in the Tech Industry
• Experience with Hyperscale Marketplaces such as Google, Microsoft, AWS, or other Marketplaces such as Siemens or Government
• Experience working in globally distributed, hybrid teams
• Effective at building relationships with peers, leadership, and external parties
• Proven experience in an operational function with exposure to multiple business functions (e.g., Sales, Marketing, Finance, Tech, Partner Operations).
• You’re highly motivated, have a stellar work ethic, and you’re looking for the right company to support your growth
• Ability to work independently on assigned tasks while also functioning as a collaborative team member.
• Ability to multitask effectively and strong organizational skills.
• Skilled in Project Management, meeting deadlines
• Keen attention to detail and excellent communication skills. Your work is always high quality, accurate, and easy to understand.
• Strong aptitude for understanding and analyzing processes and workflows.
• Proactive and resourceful approach to problem-solving and completing tasks.
• Proficiency with standard business software (e.g., Microsoft Office Suite). Experience with project management or process mapping tools is a plus.

What We Offer:

• A great Team and culture – please see our colleague video. 
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start. 
• An attractive salary and benefits package. 
• A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups. 
• A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact. 

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