Credit & Collections Portfolio Analyst

Credit & Collections Portfolio Analyst

Location:

Hybrid - Exton, PA / Home-based Pennsylvania / Remote, US

Position Summary:

Bentley Systems is seeking a highly motivated Credit & Collections Portfolio Analyst to be part of our successful Credit & Collections team to support our financial operations group, which is a key component to Bentley’s overall Operations Organization. If you have good communication skills, are well organized, possess strong communication and numeracy abilities combined with an ability to multitask and hold yourself accountable, then this is the role for you. Accuracy, good comprehension of complex processes and willingness to work under pressure at times are requirements. This is a great opportunity to join a collaborative team and develop your career within a multinational company.

Your Day-to-Day:
•  Manage a full portfolio of receivables for assigned accounts in North America
•  Achieve quarterly and annual targets related to cash collection, policy reserve, and 
DSO
•  Deliver an extremely high level of user service by providing timely information, resolving 
disputes, credits, and Cloud Services Subscription statement processing and adjustments
•  Deliver exceptional first-line telephone and email support to users and reliably log user 
interactions in internal CRM system.
•  Use collection module for sending dunning letters, statements, and invoices to users
•  Call delinquent accounts for payment info
•  Process user payments via Credit Card and handle user refund requests
•  Record contact activity and invoice status in SAP
•  Escalate payment issues to Management and Account Managers when their intervention or awareness is required

What You Bring to The Team:
•  3-5 years of experience in Accounting, Finance, Credit or related experience required
•  Proficient in MS Office Suite.
•  SAP experience (or other ERP system equivalent in CRM and/or other application modules) desired
•  Demonstrated excellent written, verbal & interpersonal communication skills.
•  Team player – strong customer focus.
•  A quick learner and attention to detail.
•  Creative thinker and strong ability to use initiative.
•  Works well within a team environment and brings a positive attitude.
•  Bachelor’s degree in Finance, Accounting or relevant experience preferred.
•  Ability and motivation to solve problems

Requires sitting or standing at will while performing work on a computer (or any other physical requirements).

What We Offer:
•  Tailored and Hands on Training to empower you on your new role.
•  A great Team and culture – please see our Recruitment Video.
•  An exciting career as an integral part of a world-leading software company providing
solutions for architecture, engineering, and construction.

•  Competitive Salary and benefits.
•  The opportunity to work within a global and diversely international team.
•  A supportive and collaborative environment.
•  Colleague Recognition Awards.

Who We Are:                                                                                                                               

Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, and industrial facilities. Our offerings include MicroStation-based applications for modeling and simulation, ProjectWise for project delivery, AssetWise for asset and network performance, and the iTwin platform for infrastructure digital twins. Bentley Systems employs more than 4,000 colleagues and generates annualized revenues of more than $800 million in 172 countries. www.bentley.com

About Bentley Systems:

Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent’s software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems’ 5,000 colleagues generate annual revenues of more than $1 billion in 194 countries.. www.bentley.com

Equal Opportunity Employer:

Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, protected veteran status, religion, national origin, age, or any other protected characteristic.  This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. EEO is the Law and EEO is the Law Supplement documents provide additional information about your rights as an applicant under the law.

Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination

Bentley participates in e-Verify / Bentley participate in e-Verify / Right to Work Notice

Request an Accommodation:

As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system.   You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com